The other three vulnerabilities were listed as overflow vulnerabilities.Įclypsium's engineers noted on their website that any attack meant to take advantage of the vulnerability would have had to involve redirecting user computers, which made the likelihood of an attack on individual users very remote. One of the vulnerabilities involved connections between BIOS updates and Dell servers that could allow an adversary to redirect a computer being updated to an adversarial machine. The vulnerability involved 129 different Dell devices, from laptops, to desktops and tablet devices and likely impacted approximately 30 million computers around the world. Those fixes are now available for those customers who have been impacted those who have Dell auto-updates turned on need not worry as the updates for they have likely taken place already. Two of the fixes were completed and updated on server-side machines-the other two, once completed, were sent to Dell's cloud site. In this new effort, the team at Eclypsium found a security chain vulnerability that could allow what they describe as 'adversaries' to gain access to the boot process of user computers, which could be used to load adversarial software.Įclypsium reported the problems it found to Dell this past March, and Dell promptly issued a security advisory to its customers and set about working up a fix.
Dell also preinstalls another BIOS app called BIOS Connect on the computers it sells, which allows the company to update the BIOS of the computers its sells. As part of their efforts to support their customers the company began installing a BIOS-based application called SupportAssist, which, as its name suggests, is meant to allow Dell technicians to assist users remotely. What does SupportAssist do that Windows Update doesnt Do I need it Discussion.
Anything that is to do for software support can be deleted. What does SupportAssist do that Windows Update doesnt Do I need it Discussion. It may troubleshoot beep codes, but all of that is online.
Unfortunately some of the alternatives to DSA like Dell Update (aka Dell Command Update), which seem lighter at face value, also install some of the crapware services. It installs a bunch of crap such as PC doctor and remote control services that will be forever on on your PC. Don’t editorialize titles or submit clickbait.Dell Computer Technology Company is one of the largest makers of personal computers in the world. All that the Dell support assist remediation is is just software. Dell support assist is very much bloatware.No reposts, spam, self-promotion or rehosted content.No offensive, hateful, or low-effort comments. Anything that is to do for software support can be deleted. Only submissions that are directly related to Dell & Dell Technologies are allowed. All that the Dell support assist remediation is is just software.Discord Filter Out Help Posts Only Show Help Posts Dell Website Meet the Dell Family For direct contact with Dell please see the "General Support" section below. Please note this subreddit is 100% unofficial. Feel free to ask questions that are support related or otherwise on anything related to Dell Technologies & we'll do our best to help you.